Troubleshooting

Betting with Smart Bet Bot is a swift and uncomplicated process. In case you encounter any issues, solutions for common problems can be found below.

Reasons for bet failing

While most bets with Smart Bet Bot go through seamlessly, occasional failed bet transactions can occur. If you encounter this issue, consider the following solutions:

  1. Check Balance and Network Activity:

    • Verify your balance, Pending Bets, and use a block explorer.

    • During high network activity, you may see a 'Failed' message despite a successful bet placement.

  2. Sufficient MATIC/ETH Balance:

    • Ensure you have an adequate balance of MATIC (for Polygon/Azuro) as gas fees are required.

    • A balance of 1 MATIC is generally sufficient, but this can vary based on gas prices and network activity.

  3. Game Status:

    • Confirm if the game has already started; bets cannot be placed once a game begins.

  4. Outcome Availability:

    • Check if the specific outcome you're betting on is still available.

    • Markets and outcomes can change, especially closer to game time.

  5. Maximum Bet Size:

    • Ensure you are not exceeding the maximum bet size for the chosen market.

    • The bot displays the maximum amount you can bet on an outcome.

In addressing these considerations, you can troubleshoot and resolve common issues associated with failed bet transactions on Smart Bet Bot.

Unable to find crypto deposited in your wallet

If you've sent crypto to your Smart Bet Bot wallet but it's not reflecting in your balance, follow these steps:

  1. Check Wallet Address:

    • Confirm you sent the crypto to the correct address by locating your bot Wallet Address on the main menu.

  2. Pending Transaction:

    • If the transaction is pending, wait until it's confirmed. Use Polygonscan for Polygon transactions.

  1. Unsupported Token or Network:

  • If you transferred an unsupported token or used an unsupported blockchain, Smart Bet Bot cannot recover these funds.

  • Import your private key into a wallet that supports the token and network to access the missent funds.

By following these steps, you can troubleshoot and resolve issues related to missing crypto in your Smart Bet Bot balance.

There's no claimable revenue share

To ensure successful claims for different revenue-sharing categories, consider the following:

  1. Correct Wallet Connection:

    • For Holder's Revenue Share, connect to the claim page with the wallet where you hold your BB tokens.

    • For Referral and Rakeback Revenue Share, connect to the claim page with your betting bot wallet. Import your private key into a wallet like MetaMask

  2. Minimum Token Holdings:

    • To qualify for Holder's Revenue Share, ensure you hold a minimum of 500 $SBB tokens. If your holdings are less than 500 tokens, you won't be eligible for this revenue share.

  3. Referral Betting Volume:

    • For Referral Revenue Share, your referrals need to generate at least $100 in betting volume during the month to qualify for revenue sharing.

By connecting the correct wallet, meeting token holding requirements, and ensuring referral-generated betting volume meets the minimum threshold, you can maximize your eligibility for different revenue-sharing programs on Smart Bet Bot.

How to claim revenue share if you have less ETH than the estimated gas cost

If you encounter issues with MetaMask overestimating gas limits for claiming on Smart Bet Bot, here are some solutions:

  1. Gas Limit Adjustment in MetaMask:

    • Lower the gas limit in MetaMask's advanced settings to a more reasonable value.

    • Note that MetaMask tends to significantly overestimate the gas limit.

  2. Alternative Wallets:

    • Consider importing your private key to another wallet. Rabby wallet is known for correctly estimating gas for claiming, though Smart Bet Bot does not endorse specific wallets.

  3. Claiming via Etherscan:

    • Visit Etherscan's contract page and click on 'claimableBB'.

    • Enter your address in the 'userAddress' field, input 1 in the 'roundNumber' field, and click 'Query' to see your claimable revenue share.

    • Connect your wallet on Etherscan and claim BB, Betting Volume/Rakeback, and Referral revenue.

    • Like claiming via the claim page, connect the wallet holding your BB tokens to claim BB holding share and your betting bot wallet to claim Betting Volume/Rakeback and Referral revenue.

For each eligible claim, click the corresponding function (claim BB, claimBettingVolume, and claimReferral), enter 1 in the roundNumber field, press the Write button, and confirm the transaction in your wallet. Typically, the actual gas cost is around $1-$2, but this may vary based on current gas rates.

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